Replacement Parts and Mounting Hardware

 

 

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How to Order

At Blinds USA Inc. we make ordering easy.....
You don't need to sign up, sign in, register, or have a PayPal account to make a purchase.

Order on-line:

  • If ordering more the one type of item read about Combined Shipping first.

  • To select an item click on the Add To Cart button next to the item of your choice.

  • The Shopping Cart will open showing your selected item for you to verify, from there you can increase the Quantity if needed then click the Update button. If ordering standard Chain or Cord the quantity box equals footage.

  • Choose to Continue shopping or Check out.

  • Checking Out: On the Check Out page your asked to Choose a way to pay.... Have a PayPal account or Don't have a PayPal account.... pay as a guest.
    Choosing Don't have a PayPal account.... pay as a guest will open the credit card form where you enter your credit cards billing address, if shipping address is different you can change it on the next page. You may use any credit card that is not registered with a PayPal account. Once completed click on the Review and Continue button at the bottom of the page. On the next page you will be able to Change Address or Pay Now. If you received the error message "The card you entered can not be used for this payment, please enter a different credit or debit card" it means the card number is registered with a PayPal account and you must either pay by PayPal or use a different card.

  • Florida businesses that are Tax Exempt email us their Tax Certificate.

  • Payment Methods

  • Shipping & Handling

Order by mail (U.S. orders only):

Order by phone (U.S. orders only):

International customers: See Payment requirements and Shipping and Handling prior to ordering.

 

 

 


Payment Methods / Requirements

 

Pay on-line:

  • All payments are to be in U.S. funds.

  • We accept all major credit cards, debit cards and PayPal.

  • All payments are processed through PayPal though you do not need a PayPal account to pay, you may choose the option "Pay as a Guest".

  • If your credit card is registered to a PayPal account you must either pay by PayPal or use a different card. If you received the error message "The card you entered can not be used for this payment, please enter a different credit or debit card" it means the card number is registered with a PayPal account and you must either pay by PayPal or use a different card, this is a security measure set by PayPal.

  • PayPal members be sure your account information and shipping address is up to date prior to payment, if making updates then you may need to wait up to 24 hours for PayPal to confirm the updates, Blinds USA Inc will not be held responsible for misdirected or lost shipments for failure to do so, returned parcels will be subject for re-shipping fees.

  • Florida businesses that are tax exempt must email us their Tax Certificate.

  • If ordering more the one type of item read about Combined Shipping first.

Pay by mail:

  • Accepted for domestic orders only.

  • All payments are to be in U.S. funds.

  • We accept personal checks, business checks, cashier checks, and money orders.

  • Fill out an order form to receive an invoice by return email within 24-hours.

Pay by phone:

  • Accepted for domestic orders only.

  • If your having a problem using the PayPal checkout service contact us and we'll be happy to help.

  • If you received the error message "The card you entered can not be used for this payment, please enter a different credit or debit card" it means the credit card number being used is registered with a PayPal account and you must either pay by PayPal or use a different card, this is a security measure set by PayPal.

International customers:

  • Note: Additional shipping charges apply for all international orders:
    The Shopping Cart is set up for domestic orders only, checkout does not finalize your payment, a money request invoice (M.R. Invoice) will be issued for the difference due after checkout is complete, by paying the invoice you agree to these terms.

  • We accept all major credit or debit cards and PayPal. If the card is registered to a PayPal account you must either pay by PayPal or use a different card.

  • All internet payments are processed through PayPal  (you do not need a PayPal account to pay). A few things you should know about PayPal.

  • If you received the error message "The card you entered can not be used for this payment, please enter a different credit or debit card" it means the credit card number being used is registered with a PayPal account and you must either pay by PayPal or use a different card.

  • PayPal members be sure your account information and shipping address is up to date prior to payment, if making updates then you may need to wait up to 24 hours for PayPal to confirm the updates, Blinds USA Inc will not be held responsible for misdirected or lost shipments for failure to do so, returned parcels will be subject for re-shipping fees.

  • You may contact us prior to ordering for a free quote.

 

 


Shipping & Handling

click here for International Shipping

  • If ordering more the one type of item read about Combined Shipping first.

  • We ship to all 50-states and around the world via U.S. Postal Service.

  • We do not ship Express, over-night delivery or COD.

  • Most orders are shipped within 24-hrs of cleared payment depending on stock, availability or unforeseen circumstances, other condition may apply. Special, Bulk and custom orders may take longer, delivery within 1-6 days in most cases depending on actual location.

  • PayPal members be sure your account information and shipping address is up to date prior to payment, if making updates you may need to wait up to 24-hours before placing an order for PayPal to confirm the updates, Blinds USA Inc will not be held responsible for misdirected or lost shipments, returned parcels will be subject for re-shipping fees.

  • Payments by mail will be shipped to the address on customers check or money order received.

  • All domestic shipments include USPS Tracking.

  • Any undeliverable or mis-directed parcels returned to Blinds USA Inc are subject to re-shipping charges.

  • Cancelled orders may be subject to processing fees.

International Shipping

  • Note: Additional shipping charges apply for all international orders:
    The Shopping Cart is set up for domestic orders only, checkout does not finalize your payment, a money request invoice (M.R. Invoice) will be issued for the difference due after checkout is complete, by paying the invoice you agree to these terms.

  • Packages are shipped via USPS First Class or Priority International mail, we do not ship Global Express or COD, delivery within 1-6 weeks in most cases depending on actual location and customs, merchants are responsible for any and all customs fees.

  • USPS rates have just gone up as of 01/28/13, minimum shipping charges are as follows.....
        
    Priority International: $23.95 to Canada
                                                $27.95 to most other countries
        
    First Class International: $12.85 to Canada
                                                      $14.85 to most other countries.

  • You may contact us prior to ordering for a free quote or fill out an order form to request an invoice.

  • Most orders are shipped within 24-hrs of final and/or cleared payment depending on stock, availability or unforeseen circumstances.

 

 

 


 

Combined Shipping

 

Combined shipping discounts apply to orders of two or more different items, unfortunately the shopping cart does not do this automatically, so when two or more different items are added to the cart the shipping charges are added together so the actual shipping and handling charge is less then what is presented, certain conditions based on the actual quantity and item may apply, the overage will be adjusted in the form of a refund (returned to payees credit card or PayPal account) after the order has been processed. This does not apply to International orders as International shipping rates are much higher. Feel free to contact us if you want to know the actual shipping charge prior to ordering or to request an invoice, simply copy and paste the items from the cart into an email.

Example: If you add Item #HCL-250 (Qty 30) to the cart.... note the initial shipping charge, then add Item #HCL-300 (Qty 10) to the cart you'll see the shipping double ±. The difference less the fee on the 2nd item will be refunded after processing.

Options:

  • Order and pay the invoice as presented, the difference in combined s/h will be issued after the order has been processed for shipping.

  • Request an invoice by email; copy and paste the Shopping Carts contents into an email or send us an email including each item number and quantity of each item you wish to order, you can also fill out a request/order form.

  • Order by mail, fill out order form.

 

 

 

 

 

 

 

 

 


 

Return Policy
(Returns / Refunds / Exchanges)

Please read the complete return policy prior to making a return.

  • Merchandise is to be returned as received to the return address on the shipping label, include all original packaging and materials along with a copy of your packing slip, write on the packing slip the reason for the return, keep the original for your records.

  • All returns must be received within 90-days from the date of purchase.

  • Returns received within the first 30-days from the date of purchase will receive a complete refund of the purchase price less all shipping, handling and processing fees, after 30-days an additional 20% restocking fee will be deducted, returns received after 60-days from the date of purchase will receive a store credit less the for-mentioned fees for the remaining 30-days.

  • Merchandise must be returned as received in New resalable condition. Any pre-packaged, labeled merchandise that has been opened may be subject up to a 20% repacking fee, any missing parts will be deducted per item. Merchandise returned in non resalable condition will be refused and returned to sender at customers expense or forfeited. Such examples include but are not limited to; tobacco odors, cut, cracked, scratched, bent, broke, used, etc.

  • Closeout, Special Order and Bulk items may be subject to a flat 20% restocking fee.

  • Cut to measure Cord and Chain are not refundable.

  • We do not exchange merchandise as a new invoice needs to be created, therefore you don't need to wait to place a new order prior to us receiving your returned merchandise.

  • Any items included with returned merchandise for comparison to match-up will not be returned unless requested in writing with the item, if a new order is not placed the customer is responsible for shipping charges to get the item back.

  • Refunds are issued back to the purchasers credit card via PayPal or to purchasers PayPal account, if payment was by check or money order you will receive a store credit toward a future purchase for up to 90-days from the date of return.

  • Other conditions and restrictions may apply.

  • You may contact Blinds USA Inc prior to making a return for eligibility. Forward us, by email, your payment receipt you received when you placed the order or include the name and date on the packing slip and the item to be returned.

 

 

 


Parts Availability and Pricing

Blinds USA Inc. offers the lowest prices possible, we do this by keeping our overhead low therefore passing on the savings to you, to maintain a low overhead we do not stock large quantity's of certain items, unless marked In Stock, Special Ordering, Bulk Ordering do not order more then what's listed. Prices shown do not include shipping, handling, or processing fees. If you find the same item for less from any other company we will meet or beat their price, send us the link for review, certain conditions apply.

Closeout / Limited Stock are items that may either be in limited supply, out of production, discontinued, NOS or no longer available, other conditions may apply.

NOS (New Old Stock) are items that have been in stock for a period of time, these items may or may not show ware from storage or dismantled stock blinds; scratches, discoloring, scuff marks, etc. other conditions may apply.

OS (Old Stock) rarely listed, are items that will most likely show some type of ware; scratches, discoloring, scuff marks, etc. either from storage or pre-use, other conditions may apply.

Special Ordering / Pre-Ordering is available on certain items when so marked which can be ordered at any time here, if you need more then what is shown available in stock or marked out of stock simply place your order as normal or contact us us for availability, pricing and shipping time. Actual style, color and design may differ from that shown. All prices apply to in-stock items only and are subject to change without notice, additional payment may be required or refund offered. Shipping time is approximately 1-3 weeks depending on availability. Certain conditions and restrictions may apply.

Bulk Ordering discounts are available on certain items for quantity's of 50, 100, 500, 1000, full role, or similar. Send us an email to see if the parts qualifies for a quote, include the quantity and item number your inquiring about, if you agree to the quote we will issue you an invoice. Certain conditions and restrictions may apply.

Combined Shipping Discounts: See Combined Shipping.

 

 


Sales · Service · Installation · Delivery
Serving Broward & southern Palm Beach County's of South Florida

Sales: Free shop at home service for Dade, Broward and Palm Beach county's is available from Blinds International. Whether your looking to purchase one blind or furnish a complete home or business, no job is to big or small.

Service: $85.00 minimum charge. We offer a complete in-home inspection of all blinds, many repairs can be done on location at the time of service, additional parts and service may be required and are priced accordingly. Please keep in mind that older or mis-used blinds may require extra service or need replacing all together as parts ware out and may not be available depending on the issue.

Installation: Whether you bought your blinds from us, another blind company, department store, factory or garage sale we can install them for you, contact us for a free quote.

Local Delivery: $20.00 minimum charge. Orders must be pre-paid or paid in cash, item's paid by PayPal must be signed for by the original purchaser.

To schedule an appointment:

Email: blindsusa@aol.com
Phone: 954-673-9060 (11am-6pm est.)
(If no answer or after hours leave a message with a call back number, please speak clearly)
 

 

 


Contact

Blinds USA Inc
Email: blindsusa@aol.com
Phone: 954-673-9060
Phone lines are open: Mon.- Sat: 11am-5pm Est.
Pompano Beach, Florida

We are an Internet based company, local pickup is only available on certain items from our Fort Lauderdale and Sunrise locations, call or email us for availability.

  • If you experience a problem while ordering or have any questions about an item....call us or send us an email , we're here to help.

  • Can't find what you looking for?.... email us a clear digital photo or image and any information available you can provide (make, part #, size, etc.) and we'll try to identify it, include your phone number for a return call-back if needed.

  • Haven't received your package yet?.... check the USPS Tracking Number provided with your shipping confirmation you received by email from PayPal.
    Note:
    The post office may only update Tracking information if available once packages are delivered.

  • When enquiring about an order call or send us an email with the full name, date of purchase and item number on the invoice.

  • Need to make a return?.... see our Return Policy.

 

NOTE: If you don't get an answer when calling Blinds USA Inc or it's after hours please leave a detailed message with a call back number (please speak clearly and repeat your phone number). If you don't receive a call back within 24-hrs contact us by email or try again, your call-back number or message may not have been understood. Blocked or restricted calls can not be answered and automatically go to voice mail.

 

 

 


Privacy

Your privacy is important to us, any information directly shared with Blinds USA Inc is confidential and will never be used, sold, or shared with any third party for any reason. All on-line internet payments are transacted directly through PayPal processing center and are safe and secure, see PayPal's Privacy Policy for more information.
 

 

 

 

 

 

 

 

 

 

 

 

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Copyright © 1997-2013 Blinds USA Inc.