We understand mistakes happen, if
you've ordered the wrong part,
it doesn't fit or you made a mistake in ordering you may be eligible for a return.
Please read the entire return
policy for eligibility prior to returning any merchandise
Return Policy Guidelines:
number is required for all returns,
Certain items are
and will not be accepted,
You have up to 30-days from the
to return an item in order to receive a refund.
Any return received post marked after that time
may be refused and returned to sender.
To be eligible for a
refund, the item
must be unused and in the same condition as received,
open packages are subject to restocking fees.
Returns are to
include all original packaging and materials along
with a copy of your invoice/receipt with the reason for the
return written on it, keep the original for your
number must be written on
your return shipping label, any return received not
RGA number may be refused
and returned to sender (RTS) at the senders
If your including any
parts with your return for us to try to match
for you note that they will not be returned unless a
new order is placed and requested in writing or pay shipping cost to have them returned, any
merchandise not claimed within 30-days becomes the
property of Blinds USA Inc and will be
Once we receive your
return it will be inspected for accuracy.
Any packages that have been opened
or unwrapped are subject to a 10%-20%
Any missing items,
pieces or parts will be deducted per item or set or
Bulk Order items
subject to a minimum 15% restocking fee if accepted,
prior to returning any such items.
Once your return has
been approved we will initiate a refund of the
purchase price less any fees back to your credit card
or PayPal account
through which the original payment was received, if
your payment was by check or money order you
will receive a web-store credit toward a future purchase
for up to
30-days from the date of return, after that time any
credit will be null and void.
Factory packages that
have been opened.
OS (Old stock).
items: Drapery Rods, Vertical Blind Tracks, Valances,
Fabric, Material, all Tracks, Blinds, etc.
stained, smells (tobacco odors, etc.)
and conditions may also apply.
Be sure the contact information on
your invoice/receipt is accurate and up to date (email
address, phone number, etc), any changes must be noted
on the invoice/receipt with your return, if we need to
contact you for any reason and can not your refund may
be delayed or denied.
What is an RGA number?: An RGA
number (Return Goods Authorization) is a number given
as part of the
process of returning a product in order to receive a
refund, replacement or credit if so accepted. The purchaser of the
contact the seller (BlindsUSAinc.com) by
email to obtain authorization to return the
To receive an
email a copy of your invoice/receipt or receipt
subject line write "Returns
- Requesting an
include the name and date of purchase, item to be
returned and the reason for the return. If approved
you will receive an RGA number by return email. The RGA number must be displayed on the
return shipping label of the package being returned, returns
will not be
accepted without this number, with your return
include a copy of your invoice/receipt with the reason for the
return written on it.
Send Returns via USPS to:
Inc - Returns
PO Box 934296
Margate, FL 33093-4296