We understand mistakes happen, if
you've ordered the wrong part,
it doesn't fit, wrong color, you may be eligible for a return.
Return Policy Guidelines:
number is required for all returns,
To be eligible for a
refund, the item
must be unused and in the same condition as received,
open packages are subject to restocking fees.
You have up to 30-days from the
to return an eligible item in order to receive a refund.
Returns are to
include all original packaging and materials along
with a copy of your invoice/receipt, please write on
the invoice/receipt the reason why you are returning
the item, keep the original for your records.
There is a 5%
processing fee on all returns.
If your including any
parts with your return for us to match up note that they will not be returned unless a
new order is placed and requested in writing or pay shipping cost to have them returned, any
merchandise not claimed within 30-days becomes the
property of Blinds USA Inc and will be
Once we receive your
return it will be inspected for accuracy.
are subject to a
10%-20% restocking fee.
Any missing items
or pieces of the item will be deducted per item or
void the refund for that item.
Bulk Order items are
subject to a minimum 15% restocking fee if accepted,
prior to returning any such items.
Once your return has
been approved we will initiate a refund of the
purchase price less any fees back to your credit card
or PayPal account
through which the original payment was received, if
your payment was by check or money order you will
receive a credit toward the purchase from our
up to 30-days from the date of return.
Chain cut to order,
Cord cut to order.
Factory packages that
have been opened or altered.
items: Drapery Rods, Blinds, Cut to order, Tracks,
Valances, Vanes, Fabric, etc.
stained, abnormal odors (tobacco, pet, etc.).
and conditions may also apply.
Be sure the contact information on
your invoice/receipt is accurate and up to date (email
address, phone number, etc), any changes must be noted
on the invoice/receipt with your return, if we need to
contact you for any reason and can not your refund may
be delayed or denied.
What is an RGA number? RGA stands
for Return Goods Authorization and is a number given
as part of the
process of returning a product in order to receive a
refund, replacement or credit if so accepted. The purchaser of the
contact the seller (BlindsUSAinc.com) by
email to obtain authorization to return the
To receive an
number contact Blinds USA Inc by
subject line write "Returns
- Requesting an
include the name and date of your order, item number
and the reason you wish to make a return.
Approved returns will receive an RGA
number by return email. This RGA number must be displayed on the
return shipping label of the package your returning,
returns will not be accepted without this number. Include a copy of your invoice/receipt with the reason for the
return written on it with your return.
Send Returns via USPS to:
Inc - Returns
PO Box 934296
Margate, FL 33093-4296
Remember to write
the RGA number on your return shipping label.