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Shipping Policy
Domestic
Shipping
International Shipping
Change of
Shipping Address
Combine Orders
Combined
Shipping
** Estimated
Shipping
Pick-up Orders
Shipping
Options
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Domestic Shipping (within the United States): -
If ordering more
the one type of item read about
Combined
Shipping.
-
We ship to all 50-states
including Puerto Rico and the Virgin Islands via the
United State Postal Service (USPS).
-
We do not ship COD.
-
Orders are shipped same day if not next day in most
cases depending on
stock, availability or unforeseen circumstances, bulk
and special orders may take longer depending on the
actual item. Other
conditions may apply.
-
Kirsch Drapery rods
and case-lots of hardware are shipped directly from our Kirsch distributor
anywhere within the continental United States via
FedEx,
contact us for more
information, include your zip code for a free quote.
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Pick-up
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**
Estimated
Shipping Cost
-
Shipping rates vary by destination,
over-size/over-weight items may require extra postage
or be issued a refund of the difference.
-
Purchasing large quantity's of
certain items may not show an accurate shipping cost
do to limitations of the internal Shopping Carts calculator, many times it will be
lower then what is presented, a refund of the
difference will be refunded,
Contact us if you
wish a quote, we'll issue you a personal invoice by
request.
-
Kirsch Drapery Rods
and case-lots of hardware are shipped directly from our
Kirsch distributor via FedEx,
Contact us for more
information.
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Shipping Options
-
USPS First Class Mail (2-5
days): Standard on
most packages under 1lb.
-
USPS Priority Mail (2-5
days): Available by request. Standard on most packages
over 1lb.
-
USPS Priority Mail Express
(1-2 Days):
Available by request only,
Contact us.
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UPS: Available by request.
Standard on many packages over 22" long and many
overweight packages,
Contact us.
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FedEx: Available on Kirsch
Drapery Rods, case lots and Specialty orders only.
-
Local pick up: Available on certain
merchandise by appointment only,
Contact us
for more information.
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International Shipping (outside the United
States):
International Mail Service Suspensions
Updated: August 11, 2023
The Postal Service™ is temporarily
suspending international mail acceptance for certain
destinations due to impacts related to the COVID-19
pandemic and other unrelated service disruptions.
click here for complete
details
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The shopping cart is setup for domestic orders only,
checkout does not finalize your order, International shipping
rates outside the United States are based on
final destination, we will email you an invoice for
the balance due, once payment is received your order
will be processed and shipped.
-
If you wish
Contact us for a shipping quote
prior to ordering, let us know what you intend to
purchase or fill out an
order form. If you
agree to the quote we can send you an invoice for the
total order.
-
Orders are shipped same day if not next day depending on
stock, availability or unforeseen circumstances, bulk
and special orders may take longer depending on the
actual item. Other
conditions may apply.
-
Parcels are
shipped via
USPS International mail. Customers are responsible for
any and all duty's, taxes, customs fees, etc.
-
We do not ship COD or Global
Express.
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Change of Address (COA)
If you wish your order
shipped to an alternate address other then your
billing address then follow the steps below.
During Checkout---
-
For credit card payments: On
the credit card form click on the
R
box next to "Ship to my billing address", an extension
of the form will open allowing you to enter an
alternate ship-to address.
-
For PayPal payments: You
will already need to have an alternate shipping
address set up in your account, for security reasons
PayPal may not allow you to
enter
a change of address, in that case you will need to use
a credit/debit card for payment that is not
connected
to your PayPal account.
After Checkout---
If you missed it or forgot
to enter an alternate shipping address
Contact
us immediately both by phone and email and let us know
where you wish your order shipped to, we must receive
your change of address request prior to processing.
Additional shipping charges, fees and taxes may be
due depending on destination.
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Combine
Orders
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Combined
Shipping
Ordering Options
Combined Shipping
Discounts apply to orders of two or more items (not to
be confused with Quantity). As shown in the example
below the shipping charges add together, if the actual
shipping charge is less then what is presented the
difference in combined shipping will be adjusted in
the form of a refund back to the payees credit card or
PayPal account after the order has been processed, the
shopping cart does not do this automatically.
Why do the shipping charges add up? Each item has it's own
shipping charge based on the individual item in order
to give an accurate shipping charge per item. So when two or
more items are added to the cart the shipping
charges will add
together, a refund of the difference is issued after
the order has been processed.
If you wish to know the actual shipping charge prior to
ordering
Contact us.
Example:
-
Add to Cart.....
Item
#DRP-EBR1 ____ s/p $6.24
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Add to Cart.....
Item
#DRP-CBR1 ____ s/p $6.24
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The Cart
shows total shipping of: $12.48
-
Actual shipping charge:
$6.48
-
Difference to be refunded: $6.00
The figures above are only
an example, your rates and discounts will differ
based on the actual item, zip code and quantity purchased.
Rates are subject to change without notice, other
conditions and restrictions may apply.
International
shipping rates are higher then domestic so discounts
may not apply,
read more.
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Ordering Options:
-
Pay the invoice as presented;
The difference in combined shipping will be refunded back to your credit card or PayPal
account.
-
Request an invoice; Send us an
email
of what you wish to order and we will issue you an
invoice by return email, you may also fill out a
order/request form.
Be sure to include your complete name and address.
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