We understand mistakes happen, if
you've ordered the wrong part,
it doesn't fit or you made a mistake in ordering you may be eligible for a return.
Please read the entire return
policy for eligibility prior to returning any merchandise
Return Policy Guidelines:
number is required for all returns,
to receive an
email a copy of your receipt/invoice or receipt
subject line write "Returns
- Requesting an
include your name, date of purchase, item to be
returned and the reason for the return. The RGA number
must be written on your return label, any return
received not displaying an
RGA number be refused
and returned to sender (RTS) at the senders
You have up to 30-days from the
to return an item in order to receive a refund.
Any return received post marked after that time
may be refused and returned to sender.
To be eligible for a
refund, the item
must be unused and in the same condition as received,
open packages are subject to repackaging fees.
Returns are to
include all original packaging and materials along
with a copy of your receipt with the reason for the
return written on it, keep the original for your
If your including any
parts with your return for us to try to match
note that they will not be returned unless a
new order is placed and requested in writing or pay shipping cost to have them returned, any
merchandise not claimed within 30-days becomes the
property of Blinds USA Inc and may be
Once we receive your
return it will inspected for accuracy.
that have been opened
or unwrapped are subject to a 10-20%
Any missing items,
pieces or parts will be deducted per item or set.
Bulk Order items
subject to a minimum 10% restocking fee if accepted,
prior to returning any such items.
Once your return has
been approved we will initiate a refund of the
purchase price less any fees back to your credit card
or PayPal account
through which original payment was received, if
your payment was by check or money order you
will receive a web-store credit toward a future purchase
for up to
30-days from the date of return, after that time any
credit will be null and void.
All Clearance items.
All Chain cut to order,
All Cord cut to order.
OS (Old stock).
stained, smells (tobacco odors, etc.)
and conditions may also apply.
Be sure your contact information is
accurate and up to date (email address, phone number,
any changes must be noted on the invoice with your
return, if we need to contact you for any reason and
can not your refund may be delayed or denied.
What is an RGA number?: An RGA
number (Return Goods Authorization) is a number given
as part of the
process of returning a product in order to receive a
refund, replacement or exchange. The purchaser of the
contact the seller (BlindsUSAinc.com) by
email to obtain authorization to return the
product. The RGA number must be displayed on the
return label of the package being returned, no returns are
accepted without this number, it must also be written on a copy of the
original receipt/invoice along with the reason for the
return and included with the product.
Send Returns via USPS to:
Blinds USA Inc
PO Box 934296
Margate, FL 33093-4296
Other conditions and
restrictions may apply. If you have any questions
include the name and date on your order, receipt number or transaction
number and the item number
to be returned (if more then one item was purchased).